NRCTC IT Support Portal

Joining a Class Meeting in Brightspace and Viewing Recordings of Past Meetings

Navigate to the course you wish to join within Brightspace and select the "Zoom" link: Note: You will need to select "More" and then you will see the "Zoom" link The page you land on should ...

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How to Set Up a ZOOM Meeting

Scheduling the Meeting: Go to

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ZOOM: Getting Started and Troubleshooting

This article points to information about how to perform basic functions in ZOOM and how to troubleshoot basic issues.

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Updating the Zoom Client

Zoom client updates add functionality, improve security, and resolve technical issues. Currently, users must take some action to update the client as it doesn't happen automatically. Starting on Novem...

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Adding a Zoom Meeting to Brightspace

Creating the Meeting: To add a zoom meeting to your Brightspace course, first navigate to the specific course you wish to create the meeting for. Once in that course click on the "Zoom" link as seen ...

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How to Connect to an IVN Class

Connecting to an IVN class from a scheduled campus IVN room

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Phone Numbers for IVN / ZOOM Rooms

IVN/ ZOOM rooms can only be dialed from a campus phone, however this is useful information for instructors or students who are not in the same room to communicate about issues getting connected.

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Teaching Using Zoom and IVN

Please see this page for more detailed information: http://web.newriver.edu/training/it107/index.html

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Suggested knowledgebase articles:

Knowledgebase IVN / Zoom

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