First Time Signing into the Portal

Category: Account Information

Step by Step Instructions: The first time you sign into the portal you will be guided through several steps to set up your account. This article takes you through those steps. We also provide additio...

26,252

Microsoft Office for Students and Employees

Category: Office / Document Help

All New River students and employees are given free access to Microsoft Office 365 cloud apps automatically. If a student or employee needs access to the downloaded desktop apps for installation on p...

26,194

What is My Username?

Category: Account Information

Your username is the first part of your New River email address, for example, if your email address is last_fm@newriver.edu, then your username would be last_fm.  It is usually your last name fol...

6,369

Portal Account Management Settings

Category: Account Information

You can watch a video on how to access these settings and how to change your password HERE. Step by Step Instructions: To access the account management settings please click the link in the upper ri...

3,426

ID card procedure

Category: Account Information

To submit an ID card simply log into your My New River portal and select the link "MyPhoto ID Card" (or go to https://myphoto.newriver.edu ) on the page you land at enter your New River email address ...

2,041

Multi-Factor Authentication (MFA) and the New River Portal

Category: Account Information

On July 5, 2023, we increased security for the New River portal by making MFA (Multi-Factor Authentication) a requirement instead of an option.  Implementing MFA is an industry “best practice” and is...

1,884