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First Time Signing into the Portal

Category: Account Information

Step by Step Instructions: The first time you sign into the portal you will be guided through several steps to set up your account. This article takes you through those steps. We also provide additio...

37,297

Microsoft Office for Students and Employees

Category: Office / Document Help

All New River students and employees are given free access to Microsoft Office 365 cloud apps automatically. If a student or employee needs access to the downloaded desktop apps for installation on p...

29,274

Finding Phone Numbers and Employee Names in the Directory

Category: Phones / Voicemail / Faxes

The Alpha Voice phone system includes a dynamic (meaning it is updated in real-time) user directory of phone numbers, names, and departments. To access this directory: Login to the Alpha Voice web...

11,893

What is My Username?

Category: Account Information

Your username is the first part of your New River email address, for example, if your email address is last_fm@newriver.edu, then your username would be last_fm.  It is usually your last name fol...

10,149

Microsoft Word Doesn't Allow Editing on a Mac (How to Fix)

Category: Office / Document Help

Sign out of and quit all Microsoft Office applications. Open Finder and click the Shift + Command + G keys. In the window that pops up, type the following: "~/Library/Group Containers" In the next...

6,323

Portal Account Management Settings

Category: Account Information

You can watch a video on how to access these settings and how to change your password HERE. Step by Step Instructions: To access the account management settings please click the link in the upper ri...

4,514

Global Secure Access User Guide

Category: Computers / Technology

End-User Guide: Microsoft Global Secure Access Client   The Microsoft Global Secure Access (GSA) client secures your connection to your organization’s internal networks and internet resources. This ...

42

Zoom features My Notes, and My Bookings

Category: IVN / Zoom

Zoom recently released more updates, including a new feature called My Notes, which is now enabled and available to you. By default, My Notes starts automatically for your scheduled meetings.   The ...

32

SharePoint Management: The Basics

Category: Office / Document Help

Here is a straightforward guide focused on the essentials: how to add documents to a page and how to use key web parts to keep your team productive. 1. How to Edit a Page and Add Content Cli...

58

What is Sharepoint & How to request one via Orchestry

Category: Office / Document Help

Orchestry and SharePoint Management Why the change? Orchestry simplifies SharePoint management by replacing manual, time-consuming administrative tasks with automated, controlled governance. Rather ...

56

Cyber Training

Category: Cyber Training

Full-time employees will receive a monthly email from training@staysafe.sophos.com with a link to their assigned training (Example Notification Email).  The training is meant to be completed each mon...

155

An Introduction to Orchestry

Category: Tools / Resources

What is Orchestry? Orchestry is a platform that allows for more efficient management and streamlining of Teams groups, SharePoint sites, and OneDrive sharing. The onboarding of the Orchestry service...

179