First Time Signing into the Portal

Category: Account Information

Step by Step Instructions: The first time signing into the portal you will be faced with several steps needed to set up your account. This article takes you through that journey. First you will need...

What is My Username

Category: Account Information

  Your username is the first part of your New River email address, for example if your e-mail address is last_fm@newriver.edu then your username would be last_fm.  It is usually your last name f...

Microsoft Office for Students and Employees

Category: Office / Document Help

All New River students and employees are given free access to Microsoft Office 365 cloud apps automatically. If a student or employee needs access to the downloaded desktop apps for installation on pe...

How to use the New River CTC People Search

Category: Account Information

You can watch an instructional video on how to find your e-mail address HERE Step by Step instructions: Navigate to https://web.newriver.edu/directory/  which brings up a search page with some o...

Portal Account Management Settings

Category: Account Information

You can watch a video on how to access these settings and how to change your password HERE. Step by Step Instructions: To access the account management settings please click the link in the upper ri...

Microsoft Word Doesn't Allow Editing on a Mac (How to Fix)

Category: Office / Document Help

Sign out of and quit all Microsoft Office applications. Open Finder and click the Shift + Command + G keys. In the window that pops up, type the following: "~/Library/Group Containers" In the next...