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Account Information
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Knowledgebase Account Information

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First Time Signing into the Portal

You can watch a video on signing into the portal for the first time HERE.

Portal Account Management Settings

You can watch a video on how to access these settings and how to change your password H

Obtaining Academic Transcripts

Unofficial Transcripts Cu

Ordering Books for Classes

Here is a video on how to order books using the New River Community and Technical College book store for your classes. View the video HERE.

What is My Username

The first part of your New River e-mail address is your username, for example if your e-mail address is last_fm@newriver.edu then your username would be last_fm.  If yo

How to use the New River CTC People Search

You can watch an instructional video on how to find your e-mail address HERE

My New River Password

Access to your New River Portal account, E-mail, Blackboard, Banner/ Self Service Banner and campus computer logins all use the same password. If you know the password to one of those, you can get in ...

Accessing Your Student Account Information

  For students to access their student accounts, they: Login to the portal and click for Banner 9 Student Self-Service

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