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Phones / Voicemail / Faxes
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Knowledgebase Phones / Voicemail / Faxes

Articles in this category

Training Overview for New Phone Services

On November 19, 2024, we implemented Alpha Voice services at the Mercer County Campus. Since then, we've also migrated the ATC and NCC to our new phone system. We're scheduled to complete the RCC and ...

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Finding Phone Numbers and Employee Names in the Directory

The Alpha Voice phone system includes a dynamic (meaning it is updated in real-time) user directory of phone numbers, names, and departments.

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Alpha Fax Services

In January 2025, we implemented Alpha Fax Services. Soon, we will discontinue XMedius fax services and faxing from copiers and fax machines throughout the College. Although physical fax machines are ...

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