Hours of operation:
Monday - Friday 8am - 4pm
Closed Saturday, Sunday and all observed Holidays.

Tickets Submitted after hours will be answered on the next buisness day.

Help Desk Schedule and Information

We provide helpful information for getting started with the New River Help Desk. What can you expect after you submit a request for assistance? Is there any help available 24x7 that you can use to self-help before submitting a request for assistance? What is your schedule? Answers to these questions are more are available on our Help Desk for IT Support page (https://web.newriver.edu/helpdesk/index.html).