First Time Signing into the Portal

Category: Account Information

You can watch a video on signing into the portal for the first time HERE. Step by Step Instructions: The first time signing into the portal (HERE) you will be faced with several steps needed to set ...

Microsoft Office for Students and Employees

Category: Office / Document Help

All New River students and employees are given free access to Microsoft Office 365 cloud apps automatically. If a student or employee needs access to the downloaded desktop apps for installation on pe...

Portal Account Management Settings

Category: Account Information

You can watch a video on how to access these settings and how to change your password HERE. Step by Step Instructions: To access the account management settings please click the link in the upper ri...

Microsoft Word Doesn't Allow Editing on a Mac (How to Fix)

Category: Office / Document Help

Sign out of and quit all Microsoft Office applications. Open Finder and click the Shift + Command + G keys. In the window that pops up, type the following: "~/Library/Group Containers" In the next...

VPN Instructions

Category: Computers / Technology

How to Download and Install the Cisco AnyConnect VPN 4.x Client To view more detailed instructions please go to PDF Directions NOTE: You cannot access the VPN website or software while on campus, yo...

Adding a New River Email Account on an Android Device

Category: E-mail

**All devices are slightly different but this guide will give you the general flow and the information you need to complete adding your email account. This guide details setting up your New River emai...